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Dip’d Delights, Inc. Terms and Agreements Form

1. Orders and Payments​

  • Small orders must be confirmed and paid for at least 48 hours in advance before the desired pickup or delivery date. The classification of a small or large order is determined by Dip’d Delights, Inc., so please contact us to confirm how your order is categorized.

  • Large orders must be confirmed and paid for at least one week in advance before the desired pickup or delivery date to ensure product availability. This requirement may vary based on how large the order is.

  • Full payment is required at the time of order confirmation.

  • Customers must sign Dip’d Delights, Inc.’s Terms and Agreements form to finalize and confirm their order.

  • We accept PayPal, Venmo, Zelle, and CashApp as payment methods.

2. Delivery Policy

  • A delivery fee will be added to all orders requesting delivery.

  • Free delivery is available for orders totaling $200 or more, provided the delivery location is within a 15-mile radius from our starting location.

  • Delivery availability depends on location and order size and is not always guaranteed. Delivery is only available within a 15-mile radius from our starting location.

  • Customers must provide an accurate delivery address and ensure someone 18 years or older is available to receive the order at the scheduled delivery time.

3. Pickup Orders

  • Customers may choose to pick up their orders at our designated location at no additional charge.

  • Pickup times must be scheduled at least one week in advance.

4. Cancellations and Refunds

  • Orders may be canceled up to 4 days before the scheduled delivery or pickup for a full refund.

  • Cancellations made after this period will be subject to a cancellation fee equal to 50% of the total order cost.

  • Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us immediately.

5. Product Quality and Allergies

  • All products are made in a home kitchen and occasionally in a licensed kitchen.

  • Our products are not made in a nut-free facility and may contain or come into contact with nuts, dairy, gluten, and other allergens.

  • Ingredient labels with allergen information are included on all products. Customers are responsible for reviewing this information before consumption.

  • Customers must disclose any known allergens and/or dietary restrictions in the order form when placing an order.

  • While we are allergy-aware, we are not allergy-free, and therefore, we are not liable for allergic reactions or sensitivities.

6. Agreement to Terms

By placing an order with Dip’d Delights, Inc., you acknowledge and agree to these terms and conditions. We reserve the right to update these policies at any time.

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